Changing your email address

July 14, 2026 08:00

1. Email linked to an existing booking

• For security reasons, the email on a confirmed reservation can’t be changed.
• Need the confirmation sent somewhere else? No problem - contact us and we’ll resend the email to the new address.
   

2. Email linked to your Hotelix account

• You can’t edit the login email of an account.
• Instead, create a new account with the new email address.
  • Your past bookings stay with the original account.
  • Future bookings made with the new email will appear in the new account.